Artificial Intelligence and Analytics

Several members of the In&Out T.A.P. Team recently participated in a course on e-business and business intelligence technologies hosted by the prestigious Polytechnic of Bari. During this event, Teleperformance stood out as one of the global leaders in customer experience service outsourcing, leveraging cutting-edge artificial intelligence and robotic process automation technologies to elevate service efficiency […]

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The Challenges of AI for Industrial Engineering and Management

On June 15 and 16 in Trento, discussions on “AI and Intelligent Innovation” emphasized the crucial role of Artificial Intelligence (AI) in the digital transformation of industries and in the managerial and organizational fields. Among the speakers was Eng. Giliberti, the Digital Transformation Leader of Teleperformance Italia and Project Manager of the VO.I.C.E. First Project. […]

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Digital Transformation – We talk about it with Danny Kuivenhoven and Paul Joustra

The space that Teleperformance Italia has dedicated to Digital Transformation has been enriched with precious contributions. This time Danny Kuivenhoven (Digital Transformation Director Cemea) and Paul Joustra (Digital Transformation Project Leader Cemea) answer to our short interview. Do you really think Digital Transformation can be the driving force for societal change? No, Digital Transformation is an […]

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Digital Transformation – We talk about it with the Project Manager of Teleperformance Italia Vincenzo Giliberti

Digital transformation involves a change in leadership, a different way of thinking, new business models and a greater use of technology to improve the experience of employees, customers, suppliers, partners and all stakeholders in the organization . We must learn to consider digital transformation as a change that does not only have to do with […]

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Digital Transformation – We talk about it with the Chief Executive Officer of Teleperformance Italia Diego Pisa

Digital transformation involves a change in leadership, a different way of thinking, new business models and greater use of technology to improve the experience of employees, customers, suppliers, partners and all interested parties in the organization We must learn to consider digital transformation as a change that does not only have to do with business, […]

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Integrated supply chains for relaunching the country

Friday, November 6th, 10.00 – 13.30 The workshop “Integrated supply chains for relaunching the countryâ€� is part of the “Integrated supply chainsâ€� initiative that The European House – Ambrosetti launched with the support of Philip Morris Italy with the aim of enhancing the role of supply chains maintaining and relaunching the Italian economy and will […]

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