Short Bio

– More than 10 years of experience in the BPO industry wit deep focus in Customer experience;
– Strong skills in Revenues Growth, Operations, People Management and strategic positioning;
– Set up from scratch of a successful company being today +3800 employees, Great Place to work® 2021, Best Place to Work® 2018,2019,2020, Best AON Employer 2017,2018,2019;
– 5 years experience in Union’s management, restructuring, change management;
– Entrepreneur;
– Partner @ Branded Integrations and hospitality Group
– Co-founder @ L’Antica Pizzeria da Michele USA
– AICEO member;
– YPO member