Milan, Jan 24 (askanews) – Teleperformance Italia participates at Smau. The multinational leader in the Customer Experience management world participated on January 27 in Taranto, as part of the Italian innovation fair, at the table on “Industry 4.0 and Digital Transformation of Processes”. Teleperformance will also be in the running for the Smau Innovation Award: “It fills us with pride because it is a paradigm shift, thinking that Teleperformance was born as a traditional call center company and now we have transformed, we are transforming ourselves, because evolution continues, in a hub of digital services and management of omnichannel interactions ”, explained Vincenzo Giliberti, Digital Transformation Leader of Teleperformance Italia.